Return and Refund Policy
Thank you for shopping at Fashion Souq. We appreciate your business and want you to be satisfied with your purchase. However, due to health and hygienic issues, we do not offer refunds or returns for our fashion products.
Our Return and Refund Policy is based on the fact that fashion products, once used, cannot be resold due to health and hygiene reasons. Therefore, we kindly ask our customers to carefully consider their purchase decisions before completing their transactions.
We understand that situations may arise where you may have concerns about the product received. In such cases, we encourage you to reach out to our customer service team at customerservice@fashionsouq.com. Our team will be happy to assist you and address any issues or questions you may have.
We strive to provide accurate product descriptions and images to help you make informed purchasing decisions. However, if you receive a damaged or defective product, please contact us immediately so that we can resolve the issue.
Once again, we apologize for any inconvenience this policy may cause. We appreciate your understanding and cooperation.
If you have any further questions or concerns about our Return and Refund Policy, please do not hesitate to contact us.
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